---
title: "Contact Us"
description: "Get in touch with the BlockReq team"
url: "https://blockreq.com/docs/support/contact/"
---

# Contact Us

Have questions, feedback, or need enterprise support? We'd love to hear from you.

## Channels

| Channel          | Contact                                              | Response Time |
| ---------------- | ---------------------------------------------------- | ------------- |
| General Support  | [support@blockreq.com](mailto:support@blockreq.com)  | < 24 hours    |
| Enterprise Sales | [sales@blockreq.com](mailto:sales@blockreq.com)      | < 12 hours    |
| Telegram         | [Join our community](https://t.me/+fo3nmF_obr85ZGQ9) | Community     |
| GitHub           | [github.com/blockreq](https://github.com/blockreq)   | Community     |

## Enterprise Inquiries

For enterprise plans including dedicated nodes, custom SLA, and private deployment, contact our sales team:

[sales@blockreq.com](mailto:sales@blockreq.com)

Please include:

- Your company name
- Expected monthly request volume
- Required blockchain networks
- Any specific SLA requirements

## Bug Reports

Found a bug? Please open an issue on our [GitHub repository](https://github.com/blockreq) with:

- Description of the issue
- Steps to reproduce
- Expected vs actual behavior
- Your endpoint network and method